The native Wukong data engine integrates both structured and unstructured enterprise data seamlessly
via a comprehensive connector library, providing the foundation for creating intelligent agents.
It helps businesses manage and utilize all their data more effectively, driving smarter, more
personalized customer experiences and better-informed business decisions.
Eliminate Data Silos
As a native part of Wukong, Data Cloud integrates all enterprise data into a single platform, eliminating internal data silos.
Comprehensive Data Access
Using an extensive connector library, Data Cloud seamlessly integrates structured and unstructured data (e.g., PDFs, emails, call records) via zero-copy integration from data warehouses like Snowflake and Redshift.
Transform and Activate External Data
Data Cloud converts external data into native Wukong objects, enabling easy activation across CRM applications and workflows.
Simplify Data Utilization
Low-code tools allow business teams to easily leverage data at every step of the customer journey, enhancing personalized experiences.
Generative AI and Intelligent Insights
Data Cloud harnesses generative AI to deliver trusted, secure results and enhances workflows by integrating external predictive models, fully utilizing all data and metadata.
Data Cloud enhances cloud services
Data Cloud creates a powerful, unified data platform for Wukong, enhancing efficiency and
effectiveness across sales, customer service, marketing, and commerce.
Enhance Sales Efficiency
Automatically find potential customers based on buyer intent, seize upselling and cross-selling opportunities, and reduce customer churn by identifying at-risk customers early.
Optimize Customer Service
Provide personalized support using real-time data, proactively resolve issues, and improve customer satisfaction and loyalty.
Targeted Marketing
Create customized customer journeys using segmentation and insights to make marketing more precise and effective.
Drive Business Decisions
Integrate multi-source data for comprehensive consumer analysis, enabling personalized shopping experiences and smart product management.
